PRIVACYPOLICY.
SVV Trucking Inc ("SVV Trucking", "we", "us") operates svvtrucking.com and provides interstate freight transportation services. This policy explains what personal information we collect, how we use it, and who we share it with.
What personal information we collect
We collect the following information when you contact us, request a quote, apply to drive for us, or do business with us as a broker, shipper, receiver or vendor:
- Name and job title
- Company name
- Email address
- Mobile and business telephone numbers
- Mailing or facility address
- Shipment details you provide to us, such as pickup and delivery locations, dates and reference numbers
- Information submitted through our online forms, including any message you write to us
- For driver applicants: information required by federal regulation as part of a driver qualification file
How we use personal information
We use this information only to operate our trucking business:
- To respond to your inquiry or quote request
- To arrange, dispatch, track and complete freight shipments
- To communicate with you about a shipment in progress, including by telephone, email and text message
- To send and receive shipping documents such as bills of lading and proofs of delivery
- To bill for services and maintain accounting records
- To meet legal, insurance and Federal Motor Carrier Safety Administration recordkeeping requirements
Who personal information is shared with
We share personal information only where it is necessary to move your freight or meet a legal obligation:
- With our own drivers and dispatch staff
- With the broker, shipper, receiver or other party involved in your specific shipment
- With service providers who support our operations, such as our insurance carrier, accounting provider and software vendors, who are permitted to use the information only to provide services to us
- With government agencies, law enforcement or regulators when required by law
We do not sell, rent or trade personal information. We do not share personal information with third parties or affiliates for their own marketing purposes.
SMS / text messaging
SMS consent is not shared with third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use text messaging only for day to day business communication with people who have given us their mobile number directly, such as a broker representative, a dock contact, a vendor or one of our drivers. We do not send marketing or promotional text messages. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP, call us at (224) 955-2895, or visit svvtrucking.com. See our SMS Terms of Service at https://www.svvtrucking.com/sms-terms
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law and regulation, and we protect it with reasonable administrative and technical safeguards.
Your choices
You may ask us to correct or delete your personal information, or to stop contacting you, by emailing or calling us using the contact details below. You may stop text messages at any time by replying STOP.
Children
Our services are not directed to children and we do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy and will post the revised version on this page with a new "Last updated" date.
Contact us
SVV Trucking Inc
Phone: (224) 955-2895
164 Stirling Ln
Schaumburg, IL 60194
info@svvtrucking.com