SMSTERMS.

These terms apply to text messages sent and received by SVV Trucking Inc at (224) 955-2895.

Program description

SVV Trucking uses text messaging for day to day business communication about freight we are moving. Messages are written individually by our staff and are sent only to people who have given us their mobile number directly, including freight broker representatives, shipper and receiver dock contacts, vendors such as repair shops, and our own drivers.

Types of messages you can expect

• Confirming or changing a pickup or delivery appointment time
• Dock, door, gate or facility access instructions
• Answering a question about the status or location of a shipment
• Requesting or confirming shipping documents such as a bill of lading or proof of delivery
• Coordinating service, repairs or scheduling with a vendor
• Work related messages to our drivers

We do not send marketing or promotional text messages.

How you give consent

You consent to receive text messages from SVV Trucking when you provide your mobile number to us directly — by texting or calling us first at (224) 955-2895, on a rate confirmation or carrier setup packet, during a phone call or email exchange with our dispatch office, by checking the SMS consent box on a form on svvtrucking.com, or, for our drivers and employees, in your onboarding paperwork. Consent is not a condition of purchase.

Message frequency

Messaging frequency may vary and depends on the shipments in progress.

Cost

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

How to opt out

To stop receiving text messages from us, reply STOP to any message at any time. You will receive one confirmation message and we will not text you again unless you opt back in by replying START. You may also simply tell our dispatcher to stop texting you.

How to get help

For assistance, reply HELP to any message, call us at (224) 955-2895, or visit svvtrucking.com.

Privacy

SMS consent is not shared with third parties. See our Privacy Policy at https://www.svvtrucking.com/privacy

Contact us

SVV Trucking Inc
Phone: (224) 955-2895
164 Stirling Ln
Schaumburg, IL 60194
info@svvtrucking.com